Mapping isn’t just analysis—it’s accountability. Every gradient on a map is a story of who gets protected and who gets forgotten. It starts with a number. Then another. Then a table full of them.And before you know it, those numbers stop being abstract. They become names you’ll never read, faces you’ll never meet, and addresses that burned down long before

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Some outages are caused by power failures. Others by network issues.And then there are the ones caused by a vendor who decided—without telling you—to deactivate the literal lifeline of your organization. That was my Wednesday. Right before Juneteenth. The Main Line: Disconnected The District’s main customer service number—the one printed on every bill, posted on the website, and used for

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