From the IT Administrator, GIS Staff, Network Engineer, Procurement Officer, and Whoever Else Isn’t Around That Day Let’s stop pretending this is a team sport. It’s not. In small utilities—and especially in local government—“IT Department” is often a fiction. It’s a polite way of saying one person who knows how to reboot things. That’s me. I’m the sysadmin, the GIS

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“A Brittle and Fragile Future” by Vinton Cerf – Then, Now, and Why It Still Hits (Especially If You’re the IT Guy) Back in 2017, I was still working as a Software Tester—writing test cases, clicking buttons until they broke, and logging bugs developers swore couldn’t possibly exist. I was also a dutiful subscriber to Communications of the ACM, because

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